August 24, 2004 Dear Valued WinTELLER Customer, This letter is to inform you of some of the recent changes in your WinTELLER software. We are currently planning a new release in the 4th quarter of 2004 that will greatly enhance the performance of WinTELLER. This version is compatible with Microsoft Windows 2000 and XP Professional editions only. Any requested software fixes will be available in new releases. In keeping with the Microsoft standards, we are no longer supporting Windows 95 and will begin to phase out support of Windows 98 in 2005. The most significant advancement is in the reporting function of WinTELLER. There is 65% more reportable data available than in prior versions of WinTELLER. The new reports process will merge data from the Access electronic journal files and store the data in either an MSDE or SQL database. After merging, you will access all the data through Crystal Reports, the industry leading report writing software. We have written a reports package that includes a set of standard reports and we will have custom report writing available on a fee basis. If you would like to view samples of the new reports or review the documentation please email us at ptcsupport@goldleaf.com. If you are currently running version 6.3.05 of WinTELLER the reports module would be available to you immediately, however, we strongly encourage upgrading to the latest version for the enhanced features and latest bug fixes. Attached is a PDF file that outlines all the standard and custom features currently available in WinTELLER. Click here to download the WinTELLER Features. Please take a moment to review all the features that may apply to your bank. Changes or additions to your software require a minimum of 30 days notice to our support department at ptcsupport@goldleaf.com. Please use our website, www.ptcbanking.com, to help you report bugs, make software requests and order printer supplies. From the website, select the Support Link. We look forward to your thoughts. Our website will also include a knowledge base that will allow you to look up valuable customer support information in the near future. Thank you for the confidence that you have placed in our software and support services. I hope that we have been able to meet your needs in a timely and professional manner. If there is anything else that we can do to service you more effectively please do not hesitate to contact us. Thank You, Christine Purnell and the staff at PTC Banking Systems, Inc. Phone: 941-752-2212 Fax: 941-756-3875 PTC Banking Systems, Inc. "It's the Experience that Counts."